Frequently Asked Questions
What To Expect
Commonly Asked Question & Answers For Getting Started!
Do you offer a phone consultation?
Yes! The first time we speak with someone, it is typically for a free 15-20 minute initial consultation. We offer the free initial consultation to all potential clients because we believe that it is important for you to choose who you want to work with when you start this process. This allows you to ask any questions you may have about engaging in the counseling process and/or what to expect. There's no obligation just for picking up the phone (or shooting an email)!
How does this whole distance counseling thing work?
This is for clients where in-office or in-home therapy is not an option, we offer online therapy, via our Simple Practice EHR, Doxy.Me or VSee, a HIPAA-compliant secure video application. Online Therapy allows for therapy to continue during times the client or therapist are out of town, when clients are experiencing transportation problems or for clients located outside of the Raleigh/Durham/Cary area. Online Therapy provides a convenient way to stay on track with the goals that you want to achieve in therapy. Once an appointment time is booked, we conduct online therapy just as we would in the office. All you need is a webcam (and potentially a VSEE account). You must also have a credit card on file to remit payment. While we believe that in person therapy should always be considered as the first option, online therapy may be a good option for some clients. If you think Online Therapy may be right for you, talk to your therapist and let them know you would prefer online therapy. If you need help setting up a VSee account feel free to send an e-mail and we will provide you with detailed instructions.
WIll I have to take medication?
We do not prescribe medication. We are not licensed appropriately to do so. We prefer to take a more holistic approach to your emotional and wellness needs and to not necessarily make that as a first recommendation. However, this does vary on a case by case basis. Some people want to take medication right away while others refuse to take anything unless they are in absolute crisis. We can talk about your options and make recommendations. We do collaborate with psychiatrists in the community and can provide you with their contact information.
Do I have to obtain a diagnosis?
What is your availability like?
Typically I see clients on Tues/Wed/Thurs ranging from 11am to 7pm depending on the day of the week. I do base my schedule on client availability when possible and at times will also see clients via distance session on Fridays during the day as well.
Do you participate in an EAP (Employee Assistance Programs)?
I see that you take insurance, but you're not in my network...
I am considered "out of network" for most insurance plans this time - however I am able to provide you with invoices or a "superbill" in order for you to claim your services and get reimbursed. This will occur with upfront payments at an out-of-pocket rate. Your insurance will be able to let you know your reimburseent rate based on what your specific insurance plan covers if you wish to use that option. I am only in network with BCBS.
Do you offer a sliding scale fee?
Yes, we do. We strongly believe in making excellent mental health care available. Our sliding fee scale allows us to meet these needs while practicing ethically. Please ask about the sliding scale when calling to make an appointment. Note*** There are a select amount of spots available for this option.
Can I still receive counseling if I don't want to be diagnosed?
How long will treatment last?
The length of therapy depends on the type and severity of your symptoms as well as your life situation, beliefs, values, and expectations. Since you are provided with tools and information right away, you can experience short term symptoms relief while working toward long term results and change. Many patients start to experience symptom relief after 6 to 8 sessions.
What if I don't know that you'll be the right therapist for me?
That's ok! Not everyone is going to be a good fit. This might work in either direction. If you don't feel that we're a good match after we get started, just let us know! We'll help problem solve what your needs may be (nothing taken personally) and help refer you in the right direction!
What happens at our first appointment?
We will take a portion of the session going over the legal documents (Informed Consent & Professional Disclosure Statement) and thoroughly explain the counseling relationship and what you can expect from us. Based on your previous counseling experience sometimes that takes a short time or a longer one depending on what questions you have. Then we’ll work to build rapport while I learn more about you so that we can help prioritize how we can be of help.